Registration
How do I register?
In order to register, simply visit www.mobrog.com and click “Sign up”. Once you have told us your name, email address and a few other details, we will send you a confirmation link by email.
Just click the confirmation link and get started! You now have a MOBROG profile, based on which we will invite you to online-surveys by email. By logging in, you are able to fill in your profile in greater detail. You can tell us, for example, what your hobbies are or which drinks you prefer. The more life you breathe into your profile - that is the more details about yourself you make in advance - the more selectively we will be able to invite you.
Can I register while abroad / on holiday?
Why can’t I register using the MOBROG app?
How come my postcode wasn’t accepted when I registered?
Just as for dates of birth, there are various different formats for postcodes around the world. Please make sure that you have tried all possible combinations of your postcode. This includes spaces, upper and lower case characters and also hyphens, as well as any long or not commonly used formats. You may also want to try postcodes of your direct vicinity. Once you have registered, you can change the postcode back. If all fails, please contact us indicating your postcode, so we can help you register.
How come my account is not active after I have registered?
Immediately after you registered, we sent you an email containing an activation link. You have to click the activation link to activate your account.
Sometimes this email ends up in the spam / unknown folder of your email programme. Have you checked there? Did you provide us with your correct email address? Typos can happen easily!
Everything is spelled correctly but you still haven’t received anything? Don’t worry! Just click below to send a short message to our support team.
What happens with my data and my responses to online-surveys?
The details you provided when registering and when updating your profile are used for the sole purpose of selecting participants for surveys. You will receive no advertising or other unwanted messages from us or from third parties.
Responses from surveys cannot be traced back to you as an individual. All data is pooled for analysis, e.g. “62 % of those surveyed think that...”
I have a different question regarding registration.
You did not find an answer to your question here? Please send us a short message and we are happy to help!